Privacy Policy

RETURN MERCHANDISE AUTHORISATION (RMA) PROCEDURE

Our Commitment to You Regarding Your Privacy

iStorage is in the business of data security, we understand the importance of protecting your data, therefore we care about your privacy.

You, as a customer, have the right to know how we collect and use your personal information. iStorage values your trust and respects your privacy – and is committed to protecting them.

How does iStorage gather and use customer information?

When registering a product, obtaining technical support, download software or respond to our promotional campaigns we may gather certain personal information from you to respond to your request. When you place an order for one of our products, the transaction is placed through PayPal and therefore no financial information is retained by iStorage.

Read more on PayPal’s privacy policy. In addition, we may use aggregate information to improve our website, but that information is never personally identifiable. iStorage does not intend to collect information from children who are under the age of 18 in the European Union and Asia Pacific, or under the age of 13 in the United States and Latin America. If you do not meet these age limits, you should not provide information on this site and should ask your parent or guardian to do so for you. When entering a contest, only your email address is gathered and only used for marketing purposes with your consent.

Will iStorage share my information with other companies or people?

iStorage will not sell, rent, trade, or lease your personal information for marketing purposes. Regarding third parties, we will only share information with third-party who provide services for our business operation. These agents must comply with our privacy policies and cannot use your personal data for any other purpose. Apart from this, we disclose personal information only in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to: comply with legal process; respond to any claims; or protect the rights, property or personal safety of IStorage, our customers, or the public.

How secure is the personal information I provide iStorage?

iStorage uses the world’s most secure payment processing merchant in PayPal, when processing a payment for one of our products. For further information please visit Privacy Policy for PayPal Services and Information Security.

Future changes

IStorage is dedicated to continually improving its websites by adding new functionality, products, services and programs. Because of those improvements – along with the changes in the law, technology, and iStorage’s business – iStorage reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time. The latest version of our privacy policy will be available on our web site and will indicate the date that it went into affect. We encourage you to review our Privacy Policy whenever you use this website to make sure you always understand how your information will be used.

How can I contact iStorage if I have any further questions?

iStorage Limited
iStorage House
13 Alperton Lane
Perivale
Middlesex
UB6 8DH
Tel: +44 (0) 20 8991-6260
Fax: +44 (0) 20 8991-6277
Email: info@istorage-uk.com